Overview

Welcome to Bean Harbor.

Throughout the website, the terms “Bean Harbor”, “we”, “us”, and “our” refer to Bean Harbor and its affiliated operations. Bean Harbor operates this website and related services, including all information, tools, products, features, bookings, and services available through it, in order to provide users with an online coffee, retail, and educational experience.
By visiting, browsing, accessing, purchasing from, or interacting with our website and services, you agree to be bound by the following Terms & Conditions, including any policies referenced herein.
If you do not agree to these Terms & Conditions, you should not access or use our website or services.

 

Website Use

This website is intended for informational, ecommerce, marketing, educational, and customer service purposes.
By using the website, you confirm that:
• You are legally authorized to use this website and its services.
• Any information provided by you is accurate, complete, and current.
• You will not misuse the website, attempt unauthorized access, or interfere with its functionality.

Bean Harbor reserves the right to refuse service, suspend accounts, cancel orders, or restrict access to any user at its sole discretion.

 

Products & Services

Bean Harbor offers products and services including, but not limited to:
• Coffee beans and coffee-related products
• Brewing equipment and accessories
• Academy classes and coffee training sessions
• Wholesale inquiries and coffee solutions
• Educational and informational content
• Ecommerce and online ordering services

All product descriptions, visuals, pricing, availability, and specifications are subject to change without prior notice.

We make reasonable efforts to accurately display products and colors; however, actual appearance may vary depending on screen settings, lighting, packaging updates, or production differences.

 

Orders

Placing an order through the website constitutes a request to purchase products or services.
Bean Harbor reserves the right to:
• Accept or reject any order
• Limit quantities
• Cancel orders
• Modify pricing or availability
• Request additional verification or information

An order is considered confirmed only after official confirmation from Bean Harbor.
Orders may not always be eligible for cancellation once processing has started.

 

Pricing & Payments

Prices displayed on the website are subject to change without prior notice.
Unless otherwise stated, prices may exclude:
• Delivery charges
• Additional taxes or fees
• International customs charges

Accepted payment methods may include:
• Cash on Delivery (COD)
• Visa
• Mastercard
• Other approved online payment methods

Online payment processing is handled through secure third-party payment providers. Bean Harbor does not store complete payment card information on its servers.
Users are responsible for providing accurate billing and payment information.

 

Shipping & Delivery

Customers may choose:
• Pick-up
• Delivery services

Deliveries may be handled by third-party logistics providers including THE NET GLOBAL / NET Delivery or related delivery partners.
Estimated delivery times are indicative only and are not guaranteed.

Bean Harbor shall not be held liable for:
• Delivery delays
• Failed deliveries caused by incorrect information
• Third-party carrier issues
• Force majeure or circumstances beyond reasonable control

Risk and responsibility for products transfer upon delivery or pick-up completion.

 

Returns & Refunds

If a product is received damaged or incorrectly delivered, customers should contact Bean Harbor within 48 hours of receiving the order.

Refunds, replacements, credits, or resolutions may be considered depending on:
• Product condition
• Availability
• Nature of the issue
• Supporting evidence provided

Bean Harbor reserves the right to refuse refund or replacement requests that do not comply with these conditions.

 

Academy Bookings

Bean Harbor may offer educational workshops, academy sessions, or coffee-related training programs.
Submitting a booking request does not automatically guarantee participation.

Bean Harbor reserves the right to:
• Confirm or decline bookings
• Modify schedules
• Cancel sessions
• Limit participation

Additional terms or payment conditions may apply to academy services.

 

Wholesale & Business Inquiries

Submitting a wholesale inquiry or business request through the website does not create a binding agreement.
Bean Harbor reserves the right to accept, reject, or disregard inquiries at its sole discretion.
Additional agreements, pricing structures, and commercial terms may apply separately.

 

Accounts

Users may create website accounts to:
• Manage purchases
• Save information
• Access bookings and services

Users are responsible for maintaining the confidentiality and security of their account credentials.
Bean Harbor reserves the right to suspend or terminate accounts suspected of misuse, fraud, or policy violations.

 

Intellectual Property

All website content including:
• Logos
• Branding
• Graphics
• Product visuals
• Photography
• Text
• Videos
• Website design
• Educational materials

are the property of Bean Harbor or their respective owners and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially used without prior written approval.

 

Third-Party Services & Tools

The website may integrate or provide access to third-party tools and services including:
• Payment gateways
• Delivery services
• Meta Pixel
• Google Analytics
• Mailchimp
• WhatsApp integrations
• Embedded media or external links

Bean Harbor is not responsible for the practices, availability, performance, or content of third-party services.
Users access third-party tools at their own discretion and subject to the third party’s own policies and terms.

 

Limitation Of Liability

Bean Harbor provides the website and services on an “as is” and “as available” basis.
We do not guarantee uninterrupted, error-free, or fully secure website operation.
To the fullest extent permitted by applicable law, Bean Harbor shall not be liable for:
• Indirect damages
• Loss of profits
• Data loss
• Service interruptions
• Delivery delays
• Third-party failures
• Technical errors
• User misuse of the website

 

Privacy

Any personal information collected through the website is governed by our Privacy Policy.
By using the website, users acknowledge and accept the data collection and usage practices described therein.

 

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Lebanon.
Any dispute arising from the use of the website or services shall fall under the jurisdiction of the competent Lebanese courts.

 

Changes To Terms

Bean Harbor reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
Continued use of the website following any updates constitutes acceptance of the revised Terms.

 

Contact

For questions regarding these Terms & Conditions, users may contact Bean Harbor through the communication channels available on the website.